Using a BOGO Q on a BOGO sale

A reader commented yesterday that her Wags wouldn’t allow her to use the BOGO Q on the BOGO Rightguard sale.  Sometimes it takes guts, but know that you are allowed to use a BOGO Q on a BOGO sale.  Here’s what I would do to handle this situation.

1st, I have printed off the Walgreens coupon policy that can be found here.  Here are the statements regarding BOGO sales.

• When items are featured in a Buy One, Get One Free promotion, up
  to two coupons can be used against the items being purchased, as long as the net price does not
  go below zero for the items being purchased.
• Sales tax must be paid for any Buy One, Get One Free coupon
  offers, if required by applicable state laws.

If my cashier will not allow me to use a BOGO Q, I pull out my copy of the policy and show where it says that I can use 2 Qs, as long as the price doesn’t fall below zero, which the BOGO Q won’t do.  If the cashier still won’t allow it, I ask for the manager.  Most times a manager won’t argue with the black and white policy, because it’s obvious that if I’m smart enough to print it and bring it with me, I’m smart enough to call corporate. Which is what I would do (and have done) in the rare instance that a manager won’t abide by the corporate policy.  I also ask them to void the transaction, or at least the BOGO items from the transaction.  Be sure that you remember the manager’s name.  9 times out of 10, corporate will set the manager right and you’ll receive a phone call from the manager personally apologizing and offering to correct the situation. 

That being said, keep in mind that some BOGO Qs won’t actually cover the entire cost of the item (in the case of the Right Guard body wash, the Q was only valid up to $4.49.  It was on sale at $4.99 and BOGO, so you’d still pay $.50 for the pair)  Also watch those screens to see how they ring up.  Sometimes the prices will get entered as $2.50 and $2.49 instead of $4.99 and $0.00 as advertised.  Stores are legally bound to honor their ad unless there is a printed notice at the store changing it, so again speak up and ask for a manager.

While CVS does not have a corporate policy in print, the customer service line states that you can use a BOGO Q on a BOGO sale.  Other stores in my area: Target, Walmart, Super 1 Foods, and Brookshire’s do not have a statement in their policy pertaining to this, but likewise they should be honored.  Unfortunately it will be harder to convince a manager of that without a corporate statement.  

Hope this helps.